Cybersecurity Awareness Month is here. Your safety is our top priority. Fraud attempts are on the rise. Here’s what to watch out for to protect yourself.
Top 5 Scams this Fall:
Phishing emails & texts: Never click suspicious links. We’ll never ask you to share details by email or text.
Impersonation scams: Fraudsters may pretend to be family, government, or your credit union. Pause, hang up, and call back.
Urgent phone calls: Pressure to act fast is a red flag. Verify through trusted channels.
Calling the number on the back of your debit or credit card
Visiting alterna.ca directly (not through a link someone gives you)
Speaking with employees at your branch
Calling the Alterna Contact Centre at 1.877.560.0100
Fake investments: Beware of unusually high-return GIC or crypto offers. Check with us directly. Call the number on your card, visit a branch, or go to alterna.ca/security.
Account takeovers: Protect yourself with strong passwords and device updates.
For Seniors & Caregivers:
Keep your PINs secure and memorized, not written down.
Store passwords safely in a password manager or other secure tool.
Learn the signs of impersonation calls: urgency, secrecy, and requests for personal details are red flags.
Check-in with your parents and grandparents about safe banking.
Reminder: We will never ask for PINs or one-time codes. If in doubt, call us or visit a branch. Learn more about staying safe → alterna.ca/security
