Chat with us anytime, from your smartphone, or your web browser. We always have agents online during contact centre hours and they can answer your inquiry. If the need arises, they can always transition to a phone call to serve you better.

Click on the Chat icon on the bottom right to get started.

At Alterna Savings, we want to hear what you have to say. Email us by filling out our Contact Us Form.

Reminder: Do not send your personal or account information by email. If your request requires the disclosure of confidential account or personal information, please remember to always log on to your online banking account first to secure authenticity or give us a call.

Interested in meeting one of our financial advisors in person? Visit one of our branches across Ontario.

Our branches are open and eager help. Please call your local branch directly for assistance. Individual branch phone numbers and hours can be found here.

You can send physical mail to us at:

Head Office
Alterna Savings Ottawa
319 McRae Avenue, 1st Floor
Ottawa, ON K1Z 0B9

Corporate Office
Alterna Savings Toronto
2 Bloor Street East, 26th Floor
P.O. BOX # 73
Toronto, ON M4W 1A8