Holiday Hours
Please note that our branches will be closed on Friday, April 3rd for Good Friday.
Our contact centre will be open 9:30 am to 4:00 pm ET on April 3rd. Online banking and ATMs are available for your convenience.
Community
Unincorporated Associations, Political Entities, and Labour Unions
We understand the important role that unregistered groups play in our community. We also know how challenging it can be for them to access banking services. It’s why we have designed a variety of banking packages, specifically designed to meet their unique needs.
Unincorporated Associations, Political Entities, and Labour Unions Custom Banking Package Options
Basic
Perfect for a low volume, consistent user.
Features:
✓ Monthly day-to-day
transactions: 20
✓ Monthly fee: $4
✓ Monthly fee waived with
$1,000 minimum balance:
Yes
Value
Ideal for a moderate number of monthly transactions.
Features:
✓ Monthly day-to-day
transactions: 35
✓ Monthly fee: $10
Unlimited
Great for active account users.
Features:
✓ Monthly day-to-day
transactions: Unlimited
✓ Monthly fee: $14
Pay as you go
Ideal for low or occasional users.
Features:
✓ Monthly day-to-day
transactions: Pay per use
✓ Monthly fee: $0
Contact us today and we can help you pick the right option for your needs.
or call us at 1.877.560.0100
Easy Access
- Cheques
- Bill payments (in-branch, online, mobile and telephone)
- Debit card payments (point of sale)
- Alterna, ACCULINK® and THE EXCHANGE® Network ATM withdrawals and transfers
- In-branch withdrawals
Safe & Secure
- Pre-authorized payments
- Interac e-Transfer® (send and receive payments)
- Transfers (in-branch, online, mobile and telephone)
Service Fees
At Alterna, our members always come first. We’ve always believed that being upfront and honest is the most respectful way to provide important information. That’s why everything you need to know about our current service fees and account features can be found here:
Ways to Bank
Get in Touch
Our community banking specialists can provide you with the specific advice you need.
You may also need...
Term Deposits
No matter what your investment plans, Alterna has a term deposit that’s right for you. With great rates and flexible terms from 60 days to 5 years, you can select the product that will work best for your needs.
Commercial
We can offer more than personalized financing solutions and support; we’ll also be a true partner to your business and help you grow.
Borrowing
If you’re an organization looking for the right financial products and services to help you grow and manage your business, we’ve got what you’re looking for.
Wealth Solutions
Alterna Wealth can help manage your investments so you can build, strengthen and preserve your wealth.
Community & Financial Inclusion Granting Programs
Alterna’s Community & Financial Inclusion Granting Programs strengthen the community sector by providing grant funding programs for registered charities, incorporated nonprofits, co-operatives without share capital, and unincorporated associations that positively impact communities.
1Rates subject to change at any time. Bonus is not eligible on promotional term deposit rates.
*Savings are calculated based on no monthly account fee for the Business Premium Account ($55/month x 12 = $660)
✝Savings are calculated based on: No monthly account fee for the Business Prestige Account ($100/month x 12 = $1,200). Incremental interest earned $5,460. Savings from no-fee or reduced fees on cleared cheques, PADs, PAC and chargebacks and deposits $140. Potential savings may not reflect the net savings that your organization will receive; this amount will vary based on your organization’s financial situation.
**Fees will apply if a member exceeds the number of courier pick-ups included in their package in any given month.
✝✝Open an eligible account and complete the qualifying criteria. Refer to Terms & Conditions for more details. The offer period begins on January 1, 2025, at 12:01 a.m. Eastern Time and ends on December 31, 2025, at 11:59 p.m. Eastern Time (the “Offer Period”).
✝✝✝The offer period begins on January 1, 2025, at 12:01 a.m. Eastern Time and ends on December 31, 2025, at 11:59 p.m. Eastern Time (the “Offer Period”).
✝✝✝✝To be eligible for New to Canada Banking, you must be a Permanent or Temporary Resident of 10 years or less and/or meet the Conventional Refugees status. Only available in the three years of membership. The up to $900 value assumes eligibility for bonuses, savings, and benefits under the Alterna Good Start Program and is calculated as follows $504 in banking savings — Waiver of monthly fees ($14/month) on the Unlimited Chequing Account for 36 months; $105 value — Waived annual fee ($35/year) for a small Safety Deposit Box over 3 years; $50 statement credit — With the selection of an eligible credit card through our Collabria partnership; $10 estimated interest bonus — When opening a new Term Deposit with a bonus interest rate of 0.10% and up to $250 mortgage interest savings — On new mortgages over $150,000, based on an interest rate discount of up to 0.10%.
Your financial well-being comes first
Welcome to a better way to bank. Our knowledgeable team puts your financial well-being first with good, caring and transparent advice while offering all the products and services you need.
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