Holiday Hours
Please note that our branches will be closed on Friday, April 3rd for Good Friday.
Our contact centre will be open 9:30 am to 4:00 pm ET on April 3rd. Online banking and ATMs are available for your convenience.
Community
Co-operative and Affordable Housing
We maintain that access to affordable housing is essential for financial security and aims to uplift local communities, increase social connections and engagement, and enhances overall health and well-being. We continue to support the important work of partners and housing providers through access to affordable financial products, services, advice, and education.
Affordable Housing Custom Banking Package
Co-operative Housing Investment Pool (CHIP) Chequing Account
Designed specifically to support nonprofit housing providers and housing co-operatives in Ontario. The CHIP daily interest chequing offers all the flexibility of a great chequing account while paying interest at savings account rates.
Up to $6,800 in annual savings✝
Features
- No monthly fee
- No chargeback fees
- Free in-branch deposits and transfers
- Free monthly statements
- Higher rate of interest earned
- A designated account manager
Reduced Fees
- Cheque clearing $0.45
- Pre-authorized debits $0.45
- Pre-authorized credits $0.25
Additional Services
Bonus rate on Term Deposits:
- Earn a bonus interest above Alterna’s regular term deposit rates1
- Redeemable after one year without penalty in an emergency situation
Free Courier Service:
- Two free courier pick-up per month per member
Service Fees
For detailed information on our current service fees and account features, refer to:
Banking Packages for
Co-op Housing Residents
Join the movement – Banking Built for Co-op Living
Designed specifically for residents of nonprofit and co-operative housing in Ontario. Choose from three tailored packages that support your financial goals while sharing in the values of co-operative living.
Choose the package that's right for you:
Personal Package | Over $620✝✝ in value
- No monthly fees for 6 months on your Personal Basic Chequing Account
- Choice of high-interest or flexible savings accounts
- Credit card options with special welcome offers
- Access to 43,000+ surcharge-free ATMs
- Financial wellness tools and education
Student Package | $100✝✝✝ in value
Learn more about student banking
New to Canada Package | $900✝✝✝✝ in value
Learn more about newcomer banking
Ways to Bank
Get in Touch
Our community banking specialists can provide you with the specific advice you need.
You may also need...
Term Deposits
No matter what your investment plans, Alterna has a term deposit that’s right for you. With great rates and flexible terms from 60 days to 5 years, you can select the product that will work best for your needs.
Commercial
We can offer more than personalized financing solutions and support; we’ll also be a true partner to your business and help you grow.
Borrowing
If you’re an organization looking for the right financial products and services to help you grow and manage your business, we’ve got what you’re looking for.
Wealth Solutions
Alterna Wealth can help manage your investments so you can build, strengthen and preserve your wealth.
Community & Financial Inclusion Granting Programs
Alterna’s Community & Financial Inclusion Granting Programs strengthen the community sector by providing grant funding programs for registered charities, incorporated nonprofits, co-operatives without share capital, and unincorporated associations that positively impact communities.
1Rates subject to change at any time. Bonus is not eligible on promotional term deposit rates.
*Savings are calculated based on no monthly account fee for the Business Premium Account ($55/month x 12 = $660)
✝Savings are calculated based on: No monthly account fee for the Business Prestige Account ($100/month x 12 = $1,200). Incremental interest earned $5,460. Savings from no-fee or reduced fees on cleared cheques, PADs, PAC and chargebacks and deposits $140. Potential savings may not reflect the net savings that your organization will receive; this amount will vary based on your organization’s financial situation.
**Fees will apply if a member exceeds the number of courier pick-ups included in their package in any given month.
✝✝Open an eligible account and complete the qualifying criteria. Refer to Terms & Conditions for more details. The offer period begins on January 1, 2025, at 12:01 a.m. Eastern Time and ends on December 31, 2025, at 11:59 p.m. Eastern Time (the “Offer Period”).
✝✝✝The offer period begins on January 1, 2025, at 12:01 a.m. Eastern Time and ends on December 31, 2025, at 11:59 p.m. Eastern Time (the “Offer Period”).
✝✝✝✝To be eligible for New to Canada Banking, you must be a Permanent or Temporary Resident of 10 years or less and/or meet the Conventional Refugees status. Only available in the three years of membership. The up to $900 value assumes eligibility for bonuses, savings, and benefits under the Alterna Good Start Program and is calculated as follows $504 in banking savings — Waiver of monthly fees ($14/month) on the Unlimited Chequing Account for 36 months; $105 value — Waived annual fee ($35/year) for a small Safety Deposit Box over 3 years; $50 statement credit — With the selection of an eligible credit card through our Collabria partnership; $10 estimated interest bonus — When opening a new Term Deposit with a bonus interest rate of 0.10% and up to $250 mortgage interest savings — On new mortgages over $150,000, based on an interest rate discount of up to 0.10%.
Your financial well-being comes first
Welcome to a better way to bank. Our knowledgeable team puts your financial well-being first with good, caring and transparent advice while offering all the products and services you need.
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